Customer Ratings & Reviews

The agent help tremendously in setting up all devices and I've not had issues since

My husband had issues with his computer and they look at it . We left the computer and pick it up the next . My husband was so happy that his computer finally work. He works at home.

Get this on your video game controllers. They break, they get gross, they get stuck drift. Best life hack I’ve done for the last 5 years is have a controller with this plan. Stick drift affects my game? Boom, new controller for the price of a new plan.

Best service you could ask for. The employee that helped me, went above and beyond. Definitely worth the service!!!

I always recommend an backup then none! With protection or whatever u want to call it it better and indeed to have

The protection plan is a must have. My son wears down his controllers way to often. With this plan, we can just go to Best Buy and tell them of the problem and we can go get another comtroller. This is especially important if you buy a controller just for looks but it plays like poo. Make sure to renew after you get the new controller.

Warranty usually works well but havent had tonuse it yet to know for sure

[Employee of bestbuy] Practically a no brainer for any electronic purchases.

Handled everything appropriately and conveniently.

Amazing coverage. I dont think twice to get coverage for anything that i buy.

Awesome insurance super awesome store I love best buy

I had to buy 2 HyperX headsets before I before I bought these Astros and I could say it these definitely last longer.

I think it’s wonderful how it blocks out all of the background noise

I had to return this item but the geek squad made it effortless. Thank guys. Keep up the good work.

This is a nice feature for the PlayStation controller. But unfortunately, Sony does not provide a fluid amount of this product. It’s very hard to get I’m glad Best Buy has it more often than others.

This warranty is great if you buy electronics, specially controllers.

Ive warrinteed my remote becayse the dog ate it. I brouggt it in in a ziploc baggie. The remote died a seriouse death. No problem the warranty covered it no questions asked. But my name, phone number, and address

[Employee of bestbuy] Cant go wothout it. Needed for all my purchases at BestBuy.

Purchased for my grandson’s Xbox controller Worth the money especially since it’s going to get a lot of use

Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.