Customer Ratings & Reviews

Purchased the protection for all of my video game controllers. it is definitely worth it as the controllers always break down within 2 years. Do it, no-brainer.

For as long as I’ve been a Best Buy customer, Geek Squad has never failed me once. I believe Geeks Squad has the best protection plans and services out there in the market.

If something is wrong with your item they help you with everything you need.

Necessary I always purchase. Product does not hold up under heavy use.

No regrets. This is a very good controller, and accessible. No complaints!

The employee was super quick and helpful with getting my PS5 controller and in the color I wanted!! They also made the transaction quick and easy so that I can get in and out quickly so that I could go home and try out my new controller!

I really need the 400 and I am always happy with the service and support on all items

Haven’t had a need, and I’m thankful for that. Glad to have them available if they are needed though.

Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.

This is the best thing ever hands down. I just love the fact that all my items are protected and will be replaced for a little fee. Xbox controllers mess up a lot, with this I get a next controller every time they break for $50. Gamers don’t miss the opportunity……

A absolute must for electronics over 40$ because no one likes spending more money for faulty electronics.

Practically a no brainer for any electronic purchases.

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

Idk how many times the replacement saved me the headache of contacting the manufacturer support

I dont get the Geeks for all my products, but when i do, it's worked out very well!

First time using this service for an xbox controller since they dont last long the wear and tear it's pretty good idea to use this if you want to make sure you get the full use out of it weather it expires sooner later or if the controller last that long never know

Best geeks I’ve ever met no better geek will you ever find

Ive warrinteed my remote becayse the dog ate it. I brouggt it in in a ziploc baggie. The remote died a seriouse death. No problem the warranty covered it no questions asked. But my name, phone number, and address

Buying the Geek Squad Accidental Warranty is a no brainer for most every electronics purchase. Well worth the money when a PS4 controller wears out and becomes more challenging to play games. It's also great for those other items that fail.

Definitely worth it on the controller like elite or any tbh