Customer Ratings & Reviews

Overall great service very kind to me and they also know how to handle their clients very well.

Always there when you need help. Excellent service and professional

Haven’t had to use this yet but glad to have it just in case

Excellent service the squad fixed my mounted 70”plasma

A very easy service to purchase for your devices!!

I only heard bad reviews from my friends at the start before i bought this headset, but since I bought it I have had no problems with it. This headset is the best one I have bought and I would buy it again if something happened to my current one.

Awesome service! They took my return for a new controller, no questions asked. Highly recommend!

Excellent option to get on top of the manufacture warenty

I NEVER purchase electronics without purchasing protection. What I love about Best Buy is that returns are an easy process. Tell them what’s wrong with it and they’ll replace it with the same item if available.

Geek squad protection is quick and efficient, I always like to think of the add on GSP as a protection for my investment . If it breaks or simply stops working , I know I can rely on BestBuy to help me with a Same day replacement in store .

Best buy's customer service has always been very helpful and are a great company

On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

Good choice to add this it is definitely worth it!

My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

Always is it and came in handy!!! Would be the best items I’ve order!!

We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

Seems to be a great way to cover Xbox controllers nowadays as they are rampant with stick drift. best buy never fails me.

The young men that helped me were awesome. They answered all my questions about refresh rates and resolution they also helped me on the website to look for other accessories for my gaming computer build.

Can’t go wrong with this service if you have any sort of game controller. Even if you’re super careful and are respectful to your stuff SOMETHING will go wrong with your controllers. Adding a simple 2 year warranty that replaces your controller with a brand new one beats any manufacturers warranty by far.