Customer Ratings & Reviews

I really need the 400 and I am always happy with the service and support on all items

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

Good service overall there isn't much to say i had a great experience

[Employee of bestbuy] Geek squad customer service was awesome. They always have the answers to my questions and fix any issues I have.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

Great price for a warranty protection. Putchased at Best buy.

If something is wrong with your item they help you with everything you need.

So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

I dont get the Geeks for all my products, but when i do, it's worked out very well!

This service is sweet if something breaks or doesn’t work within the time frame it gets replaced

These plans have always come in handy. Very well worth it for controllers that will eventually experience drift. Better than buying a whole new controller at exactly or more than the same price. You should know what you are purchasing before purchasing this plan because the durability of certain items may be very well.

Easily exchanged defective controller. I will always purchase protection with this type of product

I always get insurance through Best Buy. It's been the best thing for our family. I've had to replace several headphones for my kids and i can exchange for a new one workout any hassle. Highly recommend!

Necessary I always purchase. Product does not hold up under heavy use.

[Employee of bestbuy] Geekssquad is a tremendous tool thats helps me secure the products i purchase

I haven’t had to used it yet but according to what they

I read reviews of this specific controller having issues breaking down so have the protection makes me feel safe if it ever does