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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6629 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,629 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of electronics and always get protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad i had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller i returned was not very good. but Geek Squad came through with the hook up. well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support with returns and makes the process efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one for your controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad swapped out my ps5 like it was nothing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] very nice, I can break my item and still bring it back, great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GEEK SQUAD is the best!!! They’re always so helpful and get the job done.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great waranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the Geek sqaud waranty especialy on oppen box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad must be the best at taking care of their customers, I’ve never had an issue with them, always when my stuff doesn’t work and my warranty is still active I get it replaced brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must on expensive purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fast knowledgeable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service every time I shop on 86th street in Lexington. Always fast help and the staff explains everything well when it comes to using the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great services. Never been dissatisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total positive buying experience/ past and present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, the purchases from Best Buy accumulate even prior to today’s data collection. The support and ability to address today’s buying needs continues to be on the forefront of technical and commercial support for increased satisfaction in the buying process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what you should expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great what you should expect, should be the standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad no matter what the issue is consider it resolved when it comes to them

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Greek squad protectoon

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection is the best in the business basically anything that happens you get another controller. Button sticks stick drift broken button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it if you wanna break stuff and don’t want to use the manufacturer warranty

    No, I would not recommend this to a friend