Customer Ratings & Reviews

Awesome service! They took my return for a new controller, no questions asked. Highly recommend!

Warranty was quick and easy to handle. Would recommend getting warranty only items.

Best Buy is simply the best. Thank you for your great customer service! (Geek Squad)

My Samsung wireless headphones failed to fully charge on the right side headset. I was covered under my tech protection plan. I received an immediate relpacement with any additional charge the same day thanks

Great Christmas gift for my gamer kid! Absolutely loved it and is now a PlayStation kid instead of Xbox lol

This is the best set ever. I stead of a blender and having extra the cup makes portion control so easy. No blender in the fridge to use the rest. The ninja cups make perfect size in a minute. Only have to wash the cup. It takes a minute to chop juat about anything. And put away use it everyday. Great for smoothies and chopping

The wired setup ensures there’s no lag or battery concerns, which is a big plus. The cable is long enough for comfortable use, though I wish it had a detachable option for storage.

On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

The guys at the Morse road location are great. They help out 3 different times with the same repair because Microsoft is cheeks with doing their repairs properly.

The best, just to be protected and covered because you never know what happens.

Happy to have this service available to me, thanks

Quick and easy service for my Return i Think Best Buy has the best coverage

[Employee of bestbuy] Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

These controllers take a beating around here! When I was offered the extended warranty, I jumped at the chance! It isn't that I think the controller would fail, but I WAS CERTAIN that the controller will fail! The geek squad promise is a real value to the gamers and their friends!!

Great service and easy exchange. Always buy the insurance.

Excellent purchase because in two years I can bring it in and get a brand new one.

I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.

Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

They replaced item no questions ask and it did not cost me anything there waranty program is the. Best