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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6631 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,631 reviews
  • Rated 5 out of 5 stars

    Keeps you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced item no questions ask and it did not cost me anything there waranty program is the. Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan for the what it’s worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance plan is perfect for items over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preparing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but i know it will be very useful when i do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate our cashier that day for offering the warranty because with out it , I would of gotten a new headset due to my dog destroying my most recent one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its fixable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully I won't need this for a nice long while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad you guys are there when I need you. Way to go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad helped repair my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential on all my Best Buy products. For a few extra bucks, you get a plan that last years past the manufacturer warranty and Best Best keeps all the documents for you. Dope deal!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giving a helping hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy's customer service has always been very helpful and are a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers stick drift and havent used yet but good safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, when it comes to geek squad, they’re an amazing company and if you don’t have this policy already, you should invest save yourself some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice having piece of mind when your product breaks and they are able to replace it at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for money saving long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feeling good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is better than expected Thanks! Appreciated guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the replacement plan, but always get them because the price is great!

    I would recommend this to a friend