Customer Ratings & Reviews

Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!

The warranty offered through BestBuy is the best warranty I have ever found! The best part is if you need to use the warranty you get the option of purchasing it again on the replaced item, which is magnificent!

Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

Haven’t had to use this yet but glad to have it just in case

Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

Been an easy job anytime weve had to make a claim on the protection plan. We have the total tech yearly membership and have had to use it a couple times. Super easy process.

The Agents really helped me at the checkout line will be seeing them soon

I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

Always is it and came in handy!!! Would be the best items I’ve order!!

I got this is a present for my family works great with recommended Great deal on sale

They are always spot on with their knowledge and service! Definitely a repeat customer here!

This headset is amazing only wish it had a aux port other than that it’s awesome

My controller had a problem with a button and they replaced it right away. The purchase was saved on their computer and I didn’t need my receipt but had it just Incase.

Best warranty in the business. Purchase electronics at best buy specifically for warranty.

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

Excellent option to get on top of the manufacture warenty

So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

Excellent service the squad fixed my mounted 70”plasma

Exceptional service on a warranty replacement. I couldn’t get better service anywhere else. My son is always happy with geek squad for all His gamer needs.