Customer Ratings & Reviews

I love the warranty and it comes in handy and use it a lot

I always purchase the 2year Accidental Geek Squad Replacement package. It comes in handy when you run into problems that you aren’t able to work through. Or when you purchase a expensive product just for it not to work. The Accidental Geek Squad Replacement agreement is a great deal and a life saver.

This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

easy shopping experience. Friendly employees. Pleasant shopping experience.

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

Awesome coverage and very quick when you need your product fixed or replaced.

Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

Geek squad doing professional job, always good experience

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.

I purchsed the 2 year replacement plan for my xbox contoller. I love that if my controller breaks I can get a replacement at my local Best Buy store and get back to gaming.

100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

Good way to continuously get a controller for cheap once it breaks

This plan help to protect my device. It is advisable to buy protection plan

The process was fast and very helpful with the exchanges!!

I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

They were fast and efficient and kind Super easy!!

Useful for any situation that an electronic breaks or something happens.