Customer Ratings & Reviews

I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

Warranty is worth it.always protect your tech. You never know what can happen

The service is really excellent due to the customer service is on time and responsible, so I definitively THE BEST

These wireless head phones work great. They really keep the outside sounds out and have a good clear sound. The first pair actually broke after 3 months. The microphone just fell off while I was using them and I was not hard on them. I had the warranty so they were easily exchanged for a new pair

This is very helpful for unforseen circumstances, and has been a very good deal.

Phenomenal. It is a great thing to have on all of your products.

Good price bought it for my son for Christmas. Can’t wait to give it to him.

Nothing but good experiences here. Always straight to the point.

Definitely worth the money to buy the 2year no questions asked replacement!

I definitely get this when I purchase some things. I’ve also used this many times during coverage period. It’s great and no hassles they replace item or refund you if it’s no longer available.

Always helpful and quick with whatever I need when I’m looking for help

With electronics, it's not a matter of if. It's purely a matter of when your electronic purchase will develop an issue. Geek squad protection is a must. Don't be penny-wise and dollar foolish. Especially when forking out cash for an expensive device, you will regret not having Geek Squad protection.

I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

I've yet to require any hands on services from Geek Squad, however, I have had to call upon their wisdom a plethora of times.. Whether I'm in store or just give em a call, the squad always makes sure to give me the correct and most up to date advice in a way that is easily understood.

No regrets. This is a very good controller, and accessible. No complaints!

They are always on top of it and quick to answer. Any questions I may have. It’s great. I purchased this with everything everything.

I love Geek Squad! I have used them for years, and adding a protection to a play station controller is worth the money!

Great to have incase of accidental damage or out of factory warranty

So awesome to have items replaced if they break in 2 years

It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.