Customer Ratings & Reviews

I am new to the protection plan. But so far, the protection plan is great. A friend of mine recommended me to get it and he said he was able to trade his old one in for a brand new one!

Love the geek squad always very helpful and professional

Must have for everything. I will never buy something without it!

This protection plan saved me so many times. I’m so glad I that I purchased the protection plan. Bestbuy accepted the damage product with no problem.

I feel that this is a given, but Geek Squad is amazing! Such a big help in anything related to product, or any tech device. Geek Squad has your back.

It is the best controller I ever had I do recommend

Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

amazing amazing amazing amazing amazing amazing amazing amazing

Very professional in everything is very fast I like

Amazing service quick and easy absolutely love it and it’s always reliable

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

Have not needed it yet but am grateful to have protection

So worth getting the additional replacement warranty. Had to replace my Ninja blender twice due to leaking cups and done so with no questions asked

Make it easy to replace any product. I would recommend it to a friend.

Love the geek squad warranty never no problem always done with ease

I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

Great controller, Haven’t had an issue with it yet but glad to know once I do, i’ll have the choice to get it returned for a newer one.

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.