Customer Ratings & Reviews

I love their service only place I buy my electrics

10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Glad to know I can be stress free using my product just incase anything happens in my rowdy household lol

They replace my stuff when it’s unfixable all the time so we get the plan

The Geek Squad Replacement service is something worth having. I haven’t had to use it, but it’s better to have it and not need it, than need it and not have it. Just a great piece of mind not having to worry about my purchases.

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

Now this is worth it, if you buy an expensive item that is likely to break and you would want to replace it. My son uses the Xbox elite controller. It has broke 3 times now. We have had 3 replacements and continue to purchase the black tie insurance.

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

Geek Squad's replacement plan is their best protection plan offer. Even the tiniest inconvenience, switch it out. New, better product available? Oops, bork'd my product uwu

Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

Geek Squad protection is worth every dollar spent trust me

Amazing service for anything that we needed as far as technical help.

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

Protections plans are “just-in-case” plans. You never know if something were to go wrong! Being ahead of the game and getting this plan is a life saver! Quick and easy in-store exchange for same item or store credit, hassle free! Definitely recommend to everyone