Customer Ratings & Reviews

Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

You must have to be on the safe side because you never know what’s going to happen

Always very pleasant and helpful I love geek squad

Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

The agent was exceptionally nice and professionally responded to every question I had.

Worth every penny to get the extra protection on your purchase. No questions asked just return it back to the store.

Best Buy is all about honoring there warranty an I can say that because twice. Thank you for your understanding and taking care of me when I needed it.

I always get my purchases insured with geek squad and it’s worth it every single time!!

Very quick in resolving my issue with my vacuum. Got credit back since my vacuum was not in condition to be fixed. Love the good customer service from geek squad.

I'm not sure what I even bought this 2 year protection plan for... I continue buying the replacement plans for things because Best Buy honors them and the return/replacement is no hassle at all. Once I remember which item I bought it for....

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

I love this controller! It fits very comfortable in my hands

Never had a problem with Geek Squad, any issues i have ever had they took care of it

Really good might use it soon to be fair cuz dog or something had happen to cord of a headset product but that's ok it still works and the coverage is always replaceable.

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

Great value for the cost ! Very easy to use in case of a controller getting stick drift or something else. Would recommend!

Love this service! I normally opt out of warranty’s but I used them once and haven’t stoped using them sense . Quick easy and true to there word . Well worth the money spent . And it’s all kept track for you in your account . Win win .

The agents were able to help me check what the issue was with my device and gave me many option to choose from!