Customer Ratings & Reviews

Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

Really good might use it soon to be fair cuz dog or something had happen to cord of a headset product but that's ok it still works and the coverage is always replaceable.

These are the greatest things. I have never had a bad experience with the warranties. Best part about them is they will refund the full purchase price of the item even at the end of the warranty. other places pro-rate not this one.

The customer service team is very helpful and friendly

I added this to my purchase of the XBOX Elite Controller. Absolutely necessary when you buy a Controller for $175. My only suggestion would be that if you have to use the warranty for a replacement, they should prorate the balance and apply it to the next plan you purchase.

Nothing easier than just walking into Best Buy and walking out with a replacement!

Highly recommend using the insurance, especially for offestting the cost of stick drift on console controllers.

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

I always buy guarantee on headset beacuse my kids use them every day

Persistent in great customer service spectacular response

Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.

Never had an issue with them. Resolve your problems quick.

Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

Best Buy is all about honoring there warranty an I can say that because twice. Thank you for your understanding and taking care of me when I needed it.

Awesome product still going? Would buy again if needed another.

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

The best electronics warranty plans and easiest to use with the immediate replacement.

Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!