Customer Ratings & Reviews

They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

Can really be worth the value is anything goes wrong. We have had several products that we were so glad that we had bought this warranty for. And the ease of exchange/refund if needed can’t be beat.

It's nice having a care free warranty. So many scams out there these days.

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

It’s nice to have some assurance place on an expensive device just incase things go wrong

Controller works great!!! Feels great in the hand !

I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

Geek squad services are always top notch! Can’t go wrong!

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

Always really good to know you have a back up plan in case something expensive is broken

Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

Great controller far more responsive than the elite.

I love this controller! It fits very comfortable in my hands

Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

Good service Good service Good service Good service

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.