Customer Ratings & Reviews

I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

I get this on everything i buy here its aleays good to have a back up plan and best buy replacement is mine.

Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

I’m glad I bought the warranty because it did come in handy when I dropped it a few times. It’s worth getting it incase it breaks or stops working.

Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

No questions asked guarantee, definitely a must have in today's world of disposable electronics

Always very pleasant and helpful I love geek squad

Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

[Employee of bestbuy] Absolutely loved everything about it. It works amazing and had no complaints.

Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

Great service!! Would definitely recommend people to take advantage of their services.

The agents replaced my old controller when it was damaged by water, covered the entire new controller with another 2 years of geek squad added on!

This is a threat store with everything you need or looking for, great costumer service, I recommended

Google you're all going down there now they all the whole town got to go go go the Big Ten Championship are how good is Northwestern beef is with Pat Fitzgerald at the job they did against him where he never was really in rhythm is 12 + 27

It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.