Customer Ratings & Reviews

I really really like Geek Squad never had in issue when any of my items need repairing.

I bought the warranty for the Xbox elite 2 wireless controller. It started having some connectivity issues. The warranty allowed me to have it replaced no questions asked. Would definitely buy again and I did buy it for the replacement.

I have small children and i recommend every one gets an extra protection plan. With small kids its hard to always he safe. Things just happen its hard to say with these kids now days. I just want to be extra careful and safe.

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

Best Buy geek techs are knowledgeable and understand.

I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

It’s is always worth buying the warranty. They always come in handy nothing last anymore.

Received quick and efficient. The Geeksquad warranty encouraged me to make my purchase.

Helped me out plenty of times when my controller gets stick drift . Love geek squad

Great remote!! My son loves it and they are sturdy. He's dropped it numerous times and it's still working smoothly.

Great deal for a replacement. Controllers are very expensive and would highly recommend this offer.

I feel as if my controller is constantly being protected by the higher ups, because it has not even cracked once in the 700 times I’ve dropped it.

No matter what product i buy at best buy i always get the geek squad protection plan. If its available at any product, i will always get it for a peace of mind.

The have great costumer service , very helpful l I recommend them

The controller broke in 4 months and I didnt wan't another that would do the same thing, so they gave me in store credit.

Great customer service. Very helpful when I had to replace a PS5 controller

It’s better than having no warranty it is pricy but I would rather have no warranty

Having this plan is needed when you’re dealing with an 8 yr old. All it takes is one accident and the items I purchased are toast…lol. Money well spent for peace of mind.