Customer Ratings & Reviews

Need the coverage to make sure your keep our replace your purchases.

Never repair anything but yeah worth it. I’m writing this for the 400$ gift card tho don’t mind me.

Love the insurance it never a hassle great customer service. I always like to purchase my insurance with Best Buy for all of my electronics.

Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

Gives me safety i feel backed uses this service if one day my equipment break

Controller broke and they replaced it for me with a brand new one no questions asked.

Awesome purchase recommended to everybody that I know

Worked great had a faulty problem with the item and had the coverage and boom they replace it no problem.

Always whit the best customer services , having an appointment is super fast the service and quick solution

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

I always get warranties for electronics and big items, especially because it doesn't cost very much more. Always good to have piece of mind if something decides to break or so working. Haven't used it yet though.

The best I can’t even express it better customer service is the best

I've used this service more than once and it saved me from having to spend more money to get a new product.

Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

Customer service, is very helpful patient with people and respectful!

Never have an issue whilst making a return with geek squad

Super helpful, I just needed to see if I can fix my controller, I know, stupid. But they were super nice and I was able to fix it :)

Used this in my sons laptop for college. Unfortunately he got a laptop that had a small defect, the geeks worked with us and on the second return gave us a new one.