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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6632 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,632 reviews
  • Rated 5 out of 5 stars

    Never leave the store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything without it. Really. It's saved me repeatedly on electronics that are prone to bricking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help when it comes to my husband who goes through controllers frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to work with on a return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of my replacement since my headset broke and were really chill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would gladly recommend geek squad as they are so amazing and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased coverage for 2 PS5 controllers because they have issues over time. I was told I would just have to return them if they go bad and receive a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is excellent because they honor it even if their policy changes midway through your warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Daughter loves it. Especially since she has braces. Easy for her to flaws with the water flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service because they would fix your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually buy this but i go through Xbox controllers frequently and this will more than pay for itself when my new controller fails. I have to buy a new one at least every six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this warrantee service many times for the cheaply constructed items mostly imported from China and have absolutely gotten my moneys value for purchasing this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you hope to expect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and no problems with it, overall experience perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended it's come in handy having the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always whit amazing customer service and quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always whit the best customer services , having an appointment is super fast the service and quick solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great had a faulty problem with the item and had the coverage and boom they replace it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING HIGH QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price you get ALOT, functional buttons, mute buttons, remapping buttons and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy in case the controller get damaged and the price on point

    I would recommend this to a friend