Customer Ratings & Reviews

The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

Helpful staff at best buy helped me with my geek squad replacement. It was simple and and easy process. I would recommend getting this plan if your children use their devices often.

Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

Very good service protection plan would recommend when ya spend more then $100

The geek squad protection has been beneficial for me in more ways than I could imagine

When buying high end electronics always protect yourself from a faulty item

Feel better knowing i have this protection on something that costs quite a bit to replace.

Always love having geek squad its a life saver an can't what to buy again from bestbuy

They are a really good organization, it is 100% worth your money, they will get you right everytime

I'm indifferent I've never done the protection plan and I've never needed to use it before but with how much vibration and feedback there are in the controller I figured it was worth getting.

Took in broken XBox Elite controller, walked out with a new one within 15 minutes.

painless service. walk in, give them device, walk out with functional device.

My controller was replaced with no problem. I highly recommended the geek squad service for electronics.

I love these guys! They always take care of me and ease the pain when it comes to a broken electronic!

We love Geek Squad. So helpful in addressing issues that come up quickly and effectively

I purchased this protection plan for a peace of mind! Highly recommended, great to have!

Make my thumbs feel really good after a long day of gaming. It has 3 in a pack and i got them for 10.00. My wife uses them too and loces rhem.

the best thing you will ever buy , true warranty with no question ask unless they got to fix it. but the great part its always in store no third party love this warranty only buy it at best buy

The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.