Customer Ratings & Reviews

My controller was replaced with no problem. I highly recommended the geek squad service for electronics.

Always there when I need to replace an item I always buy

No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again

Love it best thing Best Buy can offer!!! I would buy again

Good insurance policy to have - things happen when you least expected it so it os one thing you dont have to worry about

Always helpful and courteous. Best of all they don’t waste your time and really try to help you as quickly as possible.

Cant go wrong with being covered incase of accidents

I personally like the geek squad protection plans. I don't have to use many. But nice to have when something goes wrong. Then don't have to worry about it.

if you are purchasing a product worthwhile, it's a great idea to purchase this plan. I have bought expensive electronics with this as a back up and best buys truly will replace the item if it cannot be fixed.

I love these guys! They always take care of me and ease the pain when it comes to a broken electronic!

Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

I figured since its an electronic device why not get the 2 year protection plan so if it breaks or acts up I can exchange it whenever I need a new one..

great always go with geek squad if you have the extra cash it's worth it when you stuff start breaking down

They are a really good organization, it is 100% worth your money, they will get you right everytime

Haven’t had to use it but with the new purchase Of PlayStation remote this is great to have

The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

I will always buy the geek squad warranty with every item i purchase. No fussing or hassle if my item doesn't work or breaks

My warranty worked like promised. They offer me to get my money back or get a new controller

Has been a great service to have to support things even though we haven’t had anything break that we needed them for!