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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1602 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,602 reviews
  • Rated 5 out of 5 stars

    Pretty Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked all of our questions Very helpful I appreciate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my 2 year product replacement plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the option to purchase a product replacement plan, do it! It's usually inexpensive, and it provides you with peace of mind, knowing your products will be replaced if they get damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review excelentt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They have saved me quite a few times. They have saved my computer by either doing major overhauls or helping me over the phone with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos francis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection I like all what it covers either a replacement or repairs it's worth paying for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to kids toys - you never can be too sure. We love the peace of mind knowing we can return it for a new one if broken.....because, with kids, it's just a matter of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the geek squad protection! They are their by telephone and of course in person. They take their time to help out a customer and make knowledgeable recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must for any item. Great protection and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad more like superheroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says it all geek squad the new superheroes for electronics l o l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Investment Protection for Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are reliable, honest, and went to great lengths to make sure I was satisfied. It is a great feeling to have help just a phone call away! Thanks Geek Squad, your the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EzEd.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pays to allow the professionals handle your problems. Less stress, no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is friendly and helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is friendly and helpful and knowledgeable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Overall im happy with my purchase i would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for the coverage, would recommend getting this for all possible purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better knowing that if something happens I will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed these, got em. Then I used them. Ha, batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was great and I really appreciate it. I’ll shop there again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid off for a defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plan on my jabra ear buds to care of getting my money back on the defective product. Recommend for most electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with geek squad, they have always replaced or refund original price whenever not able to repair it I think is the best warranty service available

    I would recommend this to a friend