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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1572 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,572 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed yet! But love having the option when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with a lot of questions I had and made my decision really easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help easy transaction and fast. Was easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and great service. Great coverage and great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any product you buy you must get a warranty to replace your product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has went wrong for me to know how they will act.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection can come in handy. For certain items, the extra protection is reassuring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan because it replaces my broken items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this game was a great game to play. The only thing i didnt like was that it was too short off a game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty will be great just in case the toy breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it luckily, but hoping it is smooth when I do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a value on certain things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really don't need this as it runs in conjunction with the existing warranty so you really get an additional year. On video games which is what I accidentally purchased this for I can't see the need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement is sometimes ok to buy,................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always help you out and replace with no problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game case came in damaged and paid 11 dollars extra for it to be damaged bru this is so stupid!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always provides great service so by plans.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Desceptive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tricked into adding this worthless thing that I didn't want to my order during checkout.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    With it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties and protection plans are just a gamble now these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to protect your games that way if they break you are covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for an iPad. Since the iPad was for an 8 year old I figured better safe than sorry. I've had extended care that I've purchased in the past and never used, but that is the definition of insurance. And that's why I bought it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your comments and feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.