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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1572 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,572 reviews
  • Rated 4 out of 5 stars

    great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am happy that they ofer me this incase if it get scratched or damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it is maybe not worth it, depends on how aggressive you are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use out of it I think anyone who purchased this product will enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best cod gane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for ps4 and ps3 theres a big changed for the ps4 graphics i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics are so fragile these days. A must have for the kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most things I buy at BestBuy, I have never had any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek sqd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned product, no experience with Geek Sqd. ..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it's great it's awesome I would recommend you to get it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not usually necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another service that Im not sure is worth the purchase. Since I have seldom used it, it's hard to decide it's actual worth. Last time I tried to replace a Bose earphone set, they wouldn't allow it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thank you for your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not used but its nice to know it was there. thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Rock Band. You HAVE to protect the merchandise.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not Always worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will allow for Geek Squad to send the device out for repair if theirs a defect. Does not cover damage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    customer service is better than regular bbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance is your friend. i dont see why people dont buy these plan enough. i'd say any purchasr above $100 is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have some peice of mind if something breaks or needs support

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bruh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure for which product but i never use. should save my money. but when j do need it, im sure itll be worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give it a fair rating yet. I purchased the Geek Squad Replacement just in case something happens. I didn't know about it when I purchased the other games. I hope I don't have to use it, and if I do, I hope it's want be a hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and reliable anti viris program. Great .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank fully haven't had to use the protection. Bought as an insurance policy. I know from past experiences that the Geek Squad support and packages are hit or miss...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. If you have any questions or concerns regarding your Geek Squad plan(s), please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    Great install, poor follow-up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer & Dryer install was outstanding. It was a bit surprising that they referred us to the manufacturer for the first service call.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t been 2 years yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t been 2 years yet so can’t really rate the service but does say replacement so if anything happens hope they honor it

    I would recommend this to a friend