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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1572 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,572 reviews
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe having it even though I may not need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth it when you purchase something of high value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple remote control car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a decent gift a idea for children or adult.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Halo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok I still have not gotten the steelbook even tho the video game arrived

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Updated services not as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad for all of my warranties but they've upped their prices and deductibles. For cell phones I buy Verizon's insurance now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans used to be so advantageous to the customer now it's hit or miss whether you actually get your moneys worth out of the purchase of the items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have protection plan, specially when you have kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good service by geek squad protection plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use them but for the price you can never be to sure when you might need them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent used this yet, so when we have to. I may need to change this review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to replace my game yet but knowing that if something happens it will get replaced puts my mind at ease!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to geek squad because if something doesn’t work they will replace it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 3 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to check and see why I have this. I never get warranties

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot I even had this so I was surprised to see it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled these services on all games. I ordered them by mistake.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To be determined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still to be determined if this is necessary, but it seemed like a good idea when I was in the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to purchase. Was reasonable price. Havent used so not sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2-Year Geek Squad Product Replacement and never had to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Geek Squad Service Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called BestBuy to request Geek Squad service on new dishwasher and was told that they do not have the staffing to perform the service so I need to call the manufacturer for assistance. This was useless to me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have never needed to use this replacement plan seems like a good idea

    I would recommend this to a friend