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Customer reviews

Rating 4.7 out of 5 stars with 1568 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,568 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv 2 yr replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well up to now we have not had to use this replacement plan. We have not had any issues with or BB TV we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to protect your games or electronics. Anything can happen at anytime and its good to know you are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pokeball was damaged on my pokemon let's go eevee bundle but thanks to the geek squad protection I was able to get it swapped out for a working model :D

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra coverage made someone inconvienent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game was the only thing that needed to be traded in. I understand that skus are different for the game vs the hardware, but I do not believe that the hardware has any matching identification to the game. needed to replace the game, would have rather just given the game back and pulled the new one out of the same sku. either way, it all got handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranties from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s better to have the 2 years protection from the high technology center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra protection of the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nintendo game will get a lot of usage. This gives me peace of mind that if something goes wrong, it will be covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was protected for two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been two years and I honestly don't even remember what product I bought this for. Car stereo maybe?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to protect my speaker especially for the job I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance made easy geek squad is always here to provide help when needed on purchases . Definitely recommend when purchasing new items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im so glad the other this service with kids around dropping or not properly taking care of dish we need to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty when ever I can, I didn't a few times and I regretted it, the extended warranty from Best Buy is sold Gold to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it so I don't really have a review for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game disc get scratched so easy, so the protection plan is great. When it does get scratched I can just take it back and get a new one. I get Best Buy protection plan on everything I buy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me piece of mind and didnt use it. But i always buy for big items. The fix or replace it. Protect yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and support. Extremely helpful with questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is fast and easy, just get your product replaced if damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install your stuff with ease and address any issues that arise. They also are super friendly and patient with you in explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad will guaranteed that your game or device will be protected from any occurrence. Highly recommended.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money when something breaks bestbuy gets to deal with it

    I would recommend this to a friend