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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1567 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,567 reviews
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is not only one but the service that comes with purchase is undeniable it's great and much needed when looking for service of a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty for it. Gives me a sense of protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great insurance against damges and defects if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had to replace anything using Geek Squad, but given what I know about their service, I'm confident we wouldn't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy replacement if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replacement is needed for any repairs and breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this as it has saved my multiple times through out the past couple of years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection for a game especially now adays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I'll recommend this to everybody and it gives you to much benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids you definitely want to spend the extra money to protect your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a good thing to add. Its like insurance just in case .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect Geeks for the Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad fix my computer and tablet that I got from Best buy and they are really good at what they do. My stuff got fixed once and I've had my tablet and computer of 10yrs and I haven't had any issues since. Why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSA4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7yr old grandson was able to put together and connect to Internet all within 10-15 minutes. He played game and enjoyed it. Problem with salesperson who came to assist us. She told us the reason it was so expensive was it came with 4 controllers and instead of a game it came with star wars dvd movie.well I bought Star Wars game to go with it. Open box there was 1 controller and game was included. Now have 2 games which I will return. Make sure you get assistance from someone who knows product, it’ll save you time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Bought an expensive item that stopped working a few days after the manufacturers warranty ended. The item couldn't be replaced. After returning item (after a couple weeks) I was informed the item couldn’t be repaired. Credit was given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monica C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very knowledgeable. Will definitely recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PROTECTION PLAN

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get the protection plan, always! so worth it! i tell everyone if they can get then get it because they will wish they got it in the long run. the protection plan is always a beneficial thing to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought an AirPods Pro from BestBuy. And a few weeks after buying it I was having issues. When I brought it to them, they made sure I was in and out as soon as possible by giving me another on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the insurance this Playstation is fir my 9 yr old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and fat service. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful and effective...quick turn around...definitely recommend

    I would recommend this to a friend