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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1588 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,588 reviews
  • Rated 5 out of 5 stars

    Xtra Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always get the geek squad 2 year protection plan. When our house burned, best buy replaced the meta quest even with water dripping out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service fast service Good service fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so helpful and prompt, anytime I've needed them to come out or to give me verbal advice tgey never disappointed. I'm so gkad I got this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The provide great protection on the items that should buy. I would definitely suggest to get this. They also got somebody to send the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt end up needed them for anything other than a quick phone call, but they were very helpful and kind. I would buy again for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Comprehensive Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying valuable electronics I would not think twice when offered Geek Squad's protection plans. I paid as little as $20 extra on top of my $200 game console purchase because the warranty offers replacement for accidental spills, manufactured defects and even wear and tear. It's a great policy that offers me peace-of-mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection against any damage I recommend it if you want your products return always protect your purcharse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad. Always know what to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a warrant on any items is the best because,it’s not work or get loss it can be easier replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for younger kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old because you just never know what could happen with them nowadays. Being able to go right back to the store and replace it if something goes wrong makes the purchase a bit less unnerving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has helped me so much over the years, weather it’s a replacement or anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection works, do not have to worry about paying for repair, excellent replacement program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It ok to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok to have for some of the product, I usually get if for electronics. It nice to know that you have some type of protection for a new tv you just got or that fit band. I have had to use it one time on my fit band for my fit band ended up getting wet. All I did was go into a best buy store and spoke with someone at customer service who help me out fast. In less than 20mines I had a new fit band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting a protection plan. It saves stress in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a replacement plan because you never know when you’re gonna need it so why not have it ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly always get the protection plans when I purchase products from BestBuy on most or some products but mostly on technology items. It helps when you are trying out new products or something you’ll want to replace. If it breaks they will help you with replacements easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it you won't regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase on every single item you buy. It is a piece of mind to have it in case the item broke. Highly recommend to add to your future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty is always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awsome warranty to get. I've never had to use it since everything I've purchased has been great so far. But it's great to have extra warranty just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended protection it is good price for the time you are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2-Year Geek Squad Product Replacement NBA2K24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the offer of 2-year geek squad product replacement was inexpensive and covers pretty much everything.

    I would recommend this to a friend