Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1568 reviews
(1,568 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad fixed my Nintendo Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the geek squad protection plan with anything I buy at BestBuy. It has never failed me.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I Love my 2 year protection plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the option to purchase a protection plan, do it! It's usually inexpensive, and it provides you with peace of mind, knowing your products are protected.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Becca. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Don’t forget to get Geek Squad before leaving!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased in case something goes wrong but luckily have never needed it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service and experience. They know their business and they got to be a great help.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went with the warranty option they offer so I can have a peace of mind and/or incase console came with defects.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
In the name.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection service. Who knows what could happen when the recipient of the gift is a kid.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed stereo system in husband's car and gave demo on how to use features.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this. It is a must have. I definitely recommend getting this for all your devices and products!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
good replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product plan I purchase is easy to use and very fast at replacement
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
good replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product plan I purchase is easy to use and very fast at replacement
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service overall. Feels good knowing im in good hands
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Came in super handy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to thank the employee that talked me into purchasing this. I was going to say no, I mean how often have I had to replace a keyboard and mouse, not often. Well during a freak accident we did manage to damage it and it was super easy to replace and got a new, not refurbished, new in box combo! Thank you!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I always get Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get Geek Squad protection. Most of the time I didn't need it by the time my protection runs out. HOWEVER! The times I have had to use it has been a life saver. It has more than paid for itself, including the costs of the unused plans.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an addition to getting the game. i always make sure i have a protection plan just in case i need to return something if it doesn't work as intended. Would recommend plans when buying.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love protection plans!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend ALWAYS buying a protw tion plan for any electronics you purchase. It comes in handy if the item becomes faulty before the protetection plan expires, then you basically get a replacement product for no extra charge. Look into it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I always get the plan, the plan is good, recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the plan, the plan is good, recommend the plan... did I mention I like the plan? I am a Best Buy Employee, however my views / opinions are my own and do not necessarily reflect Best Buy Policy. Oh, yeah and get the plan ;)
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a problem with them, they always serve me with kindness and solve the problem instantly.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
PIECE OF MIND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PIECE OF MIND IF SOMETHING HAPPENS TO MY GAME. A GREAT VALUE FOR THE MONEY.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nintendo game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The $price$ beat out all the others i had seen and allowed me to cross off yet another Christmas hift from my list!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
