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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1568 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,568 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection plan with anything I buy at BestBuy. It has never failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my 2 year protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the option to purchase a protection plan, do it! It's usually inexpensive, and it provides you with peace of mind, knowing your products are protected.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Becca. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Don’t forget to get Geek Squad before leaving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in case something goes wrong but luckily have never needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and experience. They know their business and they got to be a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the warranty option they offer so I can have a peace of mind and/or incase console came with defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In the name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection service. Who knows what could happen when the recipient of the gift is a kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed stereo system in husband's car and gave demo on how to use features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this. It is a must have. I definitely recommend getting this for all your devices and products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product plan I purchase is easy to use and very fast at replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product plan I purchase is easy to use and very fast at replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service overall. Feels good knowing im in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in super handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to thank the employee that talked me into purchasing this. I was going to say no, I mean how often have I had to replace a keyboard and mouse, not often. Well during a freak accident we did manage to damage it and it was super easy to replace and got a new, not refurbished, new in box combo! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection. Most of the time I didn't need it by the time my protection runs out. HOWEVER! The times I have had to use it has been a life saver. It has more than paid for itself, including the costs of the unused plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an addition to getting the game. i always make sure i have a protection plan just in case i need to return something if it doesn't work as intended. Would recommend plans when buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection plans!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend ALWAYS buying a protw tion plan for any electronics you purchase. It comes in handy if the item becomes faulty before the protetection plan expires, then you basically get a replacement product for no extra charge. Look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the plan, the plan is good, recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the plan, the plan is good, recommend the plan... did I mention I like the plan? I am a Best Buy Employee, however my views / opinions are my own and do not necessarily reflect Best Buy Policy. Oh, yeah and get the plan ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with them, they always serve me with kindness and solve the problem instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PIECE OF MIND IF SOMETHING HAPPENS TO MY GAME. A GREAT VALUE FOR THE MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $price$ beat out all the others i had seen and allowed me to cross off yet another Christmas hift from my list!

    I would recommend this to a friend