Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1603 reviews
(1,603 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad services, people kept skipping me. Waited 1hr to pick up but they gaved my order off to someone else!
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
you screwed me over on my preoder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you screwed me over on my preorder why is it you always do that to a elite plus member
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
7/3/2019. Pre-ordered Did not receive!!! BestBuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.7/3/2019. Pre-ordered Did not receive!!! Best Buy & Nintendo, Where is my Phone & Tech Badge?
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We'd love to look into this for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.