Customer Ratings & Reviews

If anything has been purchased it’s is best to get a warranty, I mean your sourcing the most why not get a warranty

Absolutely amazing. Probably the best AC game and a great combination of ace combat style missions and armored core/ souls difficultly

I havnt had to use it, but with young ones playing the ps5 it made sense,hopefully i will not have to use it but its good to know its there,better covered then sorry

I’ve said it once and I’ll say it again, geek squad protection is like a warm hug from your favorite gramma, you don’t know you need it till you get it!

The Agents at my local Geek Squad are always happy to answer any questions and look into any problems my devices are having. Even when I didn't immediately have a Geek Squad membership, they diagnosed my problem and provided a solution to my faulty MacBook Hardware; it is because of this that I decided to always add a Geek Squad protection plan when I buy valuable electronics. I have never had a problem with Geek Squad living up to their promise, and moreover the national customer service line help is INCREDIBLE! When you talk about someone really wanting to help you out, these Agents are the best I have ever worked with!!! They are always quick to take responsibility and issue any repairs or replacements needed no questions asked and even go above and beyond to make sure you are happy!

Always have a backup plan. I seek out these plans when making purchases for my family. Especially items that will be missed if something happenes.

Such a fun game. I never played this series before but the intro had me hooked.

Love The Geek Squad protection so in case anything was to happen my husband is covered and doesn't have to lose all of his game

I always get warranties for electronics and appliances (when I have the means). Especially from places like Best Buy that I know will honor as close as possible what they say will happen when having to use a warranty. I have had to use them once or twice, and the process is always smooth. Ya just never know what is in store for the future, even if based on past experience you never had a problem with electronics before (or after) warranty was up, that doesn't mean your luck will continue forever. As a matter of fact, the more over confident you get, the more electronics you will be "destroying"! I NEVER had to use ANY warranties from ANYWHERE for a long time... now it seems I wish I had them all the time. Just because you take care of something, does not mean the item will be 100% protected. Honestly, simply picking up a box with a brand-new and sealed laptop out of the cage that has never been opened or touched and transferring it directly to your hands after payment is technically, for something as delicate as a laptop, potentially extremely easy to have something go wrong at no fault of the manufacturer. When I worked at Office Depot, someone bought the same model of a Toshiba laptop 3 times in the same day after a refund for each time. Same issue after looking into it. Manufacturer defect??? Maybe, maybe not. No way to tell, unless one or more of us were to X-Ray the box as it moves from counter to counter and RIDES IN THE CAR ON THE WAY TO THE CUSTOMERS HOUSE and observe things like the hard drive (unless it is an SSD...) bouncing around in the car (and lets say the customer had a passenger in the car that we did not know about in store who was setting it up on the way home.) and suddenly one too many bumps in the road happens... uh-oh! Blue screen later on because maybe the read/write head scraped the disk or worse during one or more of the bumps and the microscopic shards from the scraped disk cause more to occur and there you have it! I HIGHLY doubt that was manufacturer error for the same exact error on 3 of the same model Toshiba laptops AND a competing manufacturer like HP! Bottom line... GET THE WARRANTY!!!

Geek squad is awesome always. I had great experience with them and they are patient with non tech savy people.

Peace of mind, especially for grandson's games. I feel good knowing I won't have to worry about it.

Kiddos love this game! They asked for it several times and the holidays were the perfect time!

We are always happy with the cost and quality of the geek squad protection

Great in store service whenever we go. Recently we have bought a tv for a gift and we received helped the second we started looking . From comparing models and prices to helping us out to the car. It’s a one stop for everything and the squad is always helpful. We bought a fridge and we were also helped out to the car. They always do a good job of explaining the options for protection on their products, which puts me at ease. I prefer to buy all of my products here.

This stuff sells itself and it was inexpensive, thank you best buy and thank you geek squad

Cheaper than buying a new one and there is really no hassle to use.

[Employee of bestbuy] Incredibly helpful, worth the price, will be purchasing again!

Since 1996 I have been playing Pokémon games and each installment brings it's own challenges and adventures. Scarlet/Violet are no different! I bought Scarlet and I have not been disappointed! While the games do drop frames in certain situations, they are still incredible! The tera raid battles are a great feature and the DLC that has come only adds value to the game! I definitely recommend Pokémon Scarlet to any one who enjoys Pokémon!

Love geek squad! my products have infact broke before the time was up, and they have infact gave me my money back to replace said product.

I usually hate buying these plans, often they are never as easy or efficient to use as expected. Over the years, we have unfortunately had product failures that required us to call upon the plan, and we have been glad we did. In the event that the item cannot be exchanged or repaired in store, the team has always made it very easy to make a warranty claim and get the thing sent out for repair. They have also been very helpful when purchasing and receiving large appliances.