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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,592 reviews
  • Rated 5 out of 5 stars

    Best protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection for my electronics. What ever I buy I add it to. It has always been a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monica C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very knowledgeable. Will definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great insurance against damges and defects if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the insurance this Playstation is fir my 9 yr old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is recommended on any items that I purchase and add it on because of the protection it provided etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful and effective...quick turn around...definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and fat service. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing and are always very fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling very safe this here is one of the best protection around there efficient reliable and all you need is to apply and get it simple enjoy i know i will thank's sir well appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and service was excellence. my grandkids love this game

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PROTECTION PLAN

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the protection plan! 100% worth your time and you won’t regret it! with the protection plan it’s an easy swap incase something breaks or stops working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother in law loves his game and enjoys it a lot.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel at ease knowing that my electronics are protected by GSP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Is Always So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been so helpful whenever i've had issues with my electronics, games and software so adding the 2 Year Geek Squad Replacement Plan to all of my recently purchased Video Games for was a must and great and gives me piece of mind in case for some reason an issue was to arise with any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does not tell me qhat this item is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All it states is that I purchased a non doscrpit item two months ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert diagnosis and advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad diagnosed the switch issue and referred me to the nintendo repair site. They swapped out the joy cons and sent replacements in about 2 weeks for no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NcAa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to play the purchas was easy as well I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Comprehensive Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying valuable electronics I would not think twice when offered Geek Squad's protection plans. I paid as little as $20 extra on top of my $200 game console purchase because the warranty offers replacement for accidental spills, manufactured defects and even wear and tear. It's a great policy that offers me peace-of-mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always choose Bestbuy to purchase all of my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so helpful and prompt, anytime I've needed them to come out or to give me verbal advice tgey never disappointed. I'm so gkad I got this service.

    I would recommend this to a friend
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