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Customer reviews

Rating 4.7 out of 5 stars with 1601 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,601 reviews
  • Rated 5 out of 5 stars

    Best protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection for my electronics. What ever I buy I add it to. It has always been a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replacement is needed for any repairs and breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a good thing to add. Its like insurance just in case .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy replacement if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Is Always So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been so helpful whenever i've had issues with my electronics, games and software so adding the 2 Year Geek Squad Replacement Plan to all of my recently purchased Video Games for was a must and great and gives me piece of mind in case for some reason an issue was to arise with any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection for a game especially now adays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is recommended on any items that I purchase and add it on because of the protection it provided etc.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PROTECTION PLAN

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the protection plan! 100% worth your time and you won’t regret it! with the protection plan it’s an easy swap incase something breaks or stops working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert diagnosis and advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad diagnosed the switch issue and referred me to the nintendo repair site. They swapped out the joy cons and sent replacements in about 2 weeks for no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Comprehensive Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying valuable electronics I would not think twice when offered Geek Squad's protection plans. I paid as little as $20 extra on top of my $200 game console purchase because the warranty offers replacement for accidental spills, manufactured defects and even wear and tear. It's a great policy that offers me peace-of-mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monica C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very knowledgeable. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the insurance this Playstation is fir my 9 yr old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful and effective...quick turn around...definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing and are always very fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and fat service. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and service was excellence. my grandkids love this game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It ok to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok to have for some of the product, I usually get if for electronics. It nice to know that you have some type of protection for a new tv you just got or that fit band. I have had to use it one time on my fit band for my fit band ended up getting wet. All I did was go into a best buy store and spoke with someone at customer service who help me out fast. In less than 20mines I had a new fit band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so helpful and prompt, anytime I've needed them to come out or to give me verbal advice tgey never disappointed. I'm so gkad I got this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for younger kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old because you just never know what could happen with them nowadays. Being able to go right back to the store and replace it if something goes wrong makes the purchase a bit less unnerving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xtra Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always get the geek squad 2 year protection plan. When our house burned, best buy replaced the meta quest even with water dripping out of it.

    I would recommend this to a friend