Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2888 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,888 reviews
  • Rated 5 out of 5 stars

    Ps5 remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick to find the best solution to the issue.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad installed my tv

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by the agent , so superb n excellent.will recommend to my co -workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has offered me this for a great price, I can repair my ps5 anytime I have accidents with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellenet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works beautifully. Ive had it for years and i have jo complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service , Good Explanations on my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for the TV and used it once when the motherboard got fried. Best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. Never ended up using it. Price was too high for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for possible defects and for added security just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go wrong for $70 more and have a 2yr protection an is a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a peace of mind protection if anything went wrong with my playstation 5 which was helpful since mine did not work right out of the box went back to the store and switch all is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy the protection plan, but I've done it from time to time. I decided to purchase it for my new PlayStation 5 because I'd seen some reviews online of the PS5's fans going off like crazy. I bought the protection from Geek Squad b/c in the past when I've purchased it and actually used it, they're fantastic about the return and replacement. No hassles. They stand behind it 100%. So while you may not ever need it, it comes in handy when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free if needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. So good. Glad I have it, if needed. I have used their protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my computer, always help me when I need to tell online over the phone all the above great service very patient will be getting the geek squad with all my devices thank you for all your services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service for Possible Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this plan before a long time ago when my X-box 360 fail and I was able to get it replaced with no issues, so it was a no brainer to get this for my PS5 just in case. With all of the hardware issues and software updates these days you never when an issue will brick your console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used their services yet, but they had a good deal on ps5 purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theyre cheap and dependable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can always feel safe with geek squad knowing my stuff is protected through them! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy and useful, and easy to use. will highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys loved. This is something your kids will enjoy watching and playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is top notch. Glad to know I can get help and service on products when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to purchase a warranty for your expensive items to make sure it’s covered.

    I would recommend this to a friend