Customer Ratings & Reviews

Glad to know it will be covered if anything happens

Geeksquad does a great job at making sure accidents are covered and will either fully repair or replace your device within the window that you bought it!

This is the best service program out there!!! I buy a lot of service plans and not one I've purchased so far compares. I shop at BB a ton and I buy their service plans every time! They actually do as they say and don't ask any questions, just fix your item(s).

Very accommodating people, we had a problem with a playstation dual sense controller, and they assessed the situation, checked it, then instantly put in an order to ship us a new one, no questions asked, 5 stars!

I was able to get a second controller because my first one was drifting a tiny bit, definitely worth the insurance

I’m glad they offered me this protection plan as I do tend to be clumsy with me stuff, so having this for my ps5 is a huge weight off my shoulders.

geek squad has always helped me with the replacement items and I really appreciate them a lot. 10 out of 10 would recommend.

I never buy a product from bestbuy without getting the extra coverage.

I like this because it is a no hassle process, will always use them

Great and very knowledgeable service , great staff!!!

I bought it because its always worth it. ACCIDENTS HAPPEN!!!

Amazing i would buy it again gave it to my little sister for her 13th bithday she was so happy and exited love my Purchase

Always have been easy to replace products that have been accidentally damaged. I've had wires torn, computers not booting up, broken screens, etc and they've always been helpful. It's a good investment on expensive products. You never know what'll happen so it's nice to know you'll be taken care of

I think I bought this for my ps5. Haven't had to use it just yet but I've always heard good things about geek squad so hopefully they don't disappoint.

Worth getting it for any future technical needs....

It’s amazing to know i have protected myself from mayhem

The agents will fix or replace the ps5 anytime within the two years if it breaks or quits working.

Very friendly service overall enjoyable shopping experience

The team at the San Angelo store are very knowledgeable and quick with their service. I have been dealing with them for several years with no complaints. Thank you Best Buy.

Awesome as always. Never regret all the time. Makes all happy