Customer Ratings & Reviews

Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

I got this for my PS5. It’s worth it especially since I have young kids running around. I do think that if you’re a My Best Buy card member they should give us at least a free 6 month geek squad protection on our first buy. Many Thanks

I was in and out in the store in no time. Such quick service

I have not been let down yet by geek squad and I hope that I will never be. When my TV went out on my I was glad I had renewed my GSPPa few months before. The plan not only replaced my old TV with a newer better one, it also left some store credit for me to get a few more things. I bought this plan for my new PS 4 because I don't want to be left without paying battlefront or destiny the taken king.

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

The agents are knowledgeable and courteous. Appointments dont take very long and communication is clear

I had to use Geek Squad for my laptop and the experience was nice and easy. I would definitely use them again. I got everything I need to be fixed with no additional cost. They were also honest and upfront about everything going on. I definitely recommend them if you buy anything through Best Buy.

My son loves it and is very happy with it and is glad we got it

Good to know I have protection, and if my device breaks I can have a backup plan.

Great purchase for protection ! Best Buy great store with great customer service

Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

This is a good option to choose because things happen all the time. I would rather get my game checked and fixed rather than have to buy a new game

My old first gen PS5 would shut down on me and luckily i still had Warranty to replace the old PS5 and got the newer updated PS5 model.

Nothing beats this warranty. I mean, you spend alot of money on the console and extras....better believe I'm getting some security....

Glad I purchased the warranty in case I have problems with it

You have a problem with my tech I go to the geek squad and they help me working me an idea with my problem and they give me other options

Geek Squad is always very helpful and have a friendly attitude. I trust them to fix and prices are good. I have scheduled many times and left satisfied.

I always get geek squad protection for all of my electronics. They have the best protection programs around. The service is good and they always present options to beat serve you. I rarely had any devastating accidents with my electronics, but when I did, the ease of replacing it was great.

Great service for the price! Great turnaround for the price!

Geek squad is always there when it comes to all and any tech support I need. Very knowledgeable, kind, and just all round rockstars!