Customer Ratings & Reviews

I got this for my ps5, with a day one console I know there is gonna be some issues so incase I run into any that will break my ps5 I know I can use this and be ok.

The Geek Squad protection is amazing, I won't buy a high dollar high use product without it. I've passed on getting a Playstation 5 because it wasn't from Best Buy.

I own cats so this is very helpful and honestly a worth it purchase.

At first I wasn’t sure if I wanted to buy this, because I knew I would take great care of my ps5 but then I read the policy, and you get 1 controller replacement which pretty much pays for the warranty itself

It’s a solid plan and I love the geek squad. Always willing to help out with everything.

I always get the extra insurance on used items. Totally worth it if things go wrong.

Hope to never use this, but if I do I have insurance on my PS5. Cant go wrong with a BEST BUY Geek Squad Warranty. Great Piece of mind when you have children.

New to this platform but by the benefits of having just in case. I'm glad I purchased.

You're either one of 3 people. You always get the warranty, you never get the warranty, or you get it sometimes and not, and regret it when you don't. I am the always guy. I have never been disappointed with the level of service Best Buy has offered with their Geek Squad protection.

Happy happy happy happy happy happy happy happy happy

So glad I got the protection plan. My son spilled coke on mine but tan is to Geek Squad I was back to playing in no time!

I have not had to use it yet I hope I never have to. I have never had an issue with Best Buy so this should be easy of there ever comes to having an issue.

Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

I would always recommend purchasing geek squad protection

I always buy this protective service. It works so well. Never fear when I make a claim.

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

Actually a great guarantee!!!!!!!!!!!!!!!!!!!!!!!!

I am more than happy that i purchased this with my PS4, lightning struck my house and for some reason my PS was the only thing affected, i just took it in and it was replaced right then and there same day! Plus it rolled over to my new one and that made me happy as well!

EXCELLENT CUSTOMER SERVICE!!! ALWAYS SO HELPFUL & ALWAYS FIX THE PROBLEM!!! THANK YOU ALL SO MUCH FOR YOUR HELP!!!

We never had to use this but gave me peace of mind knowing we had it, just in case!