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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2876 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,876 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Extremely useful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely underrated program definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are amazing and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing to have especially for the PlayStation five because it covers all damages and will place it quick and easy I would recommend this to everyone who is very lucky to purchase this early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty, happy to know I’m covered for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associate helped me trade in my play station 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great, not sure what the women’s name was but she was working downstairs by the geek squad area and I remember she had Transparent glasses, she deserves a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this! My ps5 died on me after nine months of purchasing it. I returned it to the store, and I got store credit to purchase a new console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for protection ! Best Buy great store with great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I have protection, and if my device breaks I can have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting this feature because it gives me an ease of mind in case anything happens and I need replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad and how quick and easy it is to use their services!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thirtieth anniversary open

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 30th anniversary. That was supposed to be new, not open. When I got it, the seal was cut and everything has been touched. Tried to contact customer service to get some kind of discount for purchasing an open box when it was supposed to be a new box. They talked to the customer service and they were completely rude and I didn't get nowhere so I guess this will be the last time I purchased anything. And I will tell everyone else to go somewhere else to purchase items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game console my son loved it it was his birthday present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick refund process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and reliable process from the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console!! Soo happy i finally switched over to PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5. Protection plan is a must for big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are knowledgeable and courteous. Appointments dont take very long and communication is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very nice staff i went to check what is wrong with my air pods after they check they give me new one that's so cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry if something does goes wrong with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended. I hope I don't use it but I feel safe having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation station 5 is amazing! Runs great already having a great time

    I would recommend this to a friend