Customer Ratings & Reviews

I love it, it’s amazing, Best Buy is recommended for everybody!

I like the protection of having my problems protection

When something purchased goes wrong, I ask for the help and they assist my needs. Some purchases made with this added never used, but never regret on still adding in. Unexpected moments hurt inside, within certain situations without is very regrettable. Please add this in every for certain purchases.

I got this for my PS5. It’s worth it especially since I have young kids running around. I do think that if you’re a My Best Buy card member they should give us at least a free 6 month geek squad protection on our first buy. Many Thanks

Geeks squad they are a great team help me with my computer? I needed it. It was very important towards my work and they got it running awesome team amazing team I’m happy.

Once again such a bargain for the money to have the protection for 2 years…. The ps5 is an incredible system and an investment… I can’t imagine not getting the extra 2 years of protection

When I thought the console was not working I was able to bring it back and they took it back with no problems only to find out that we had to update the console in order for him to use it

Necessary evil for expensive toys like ps5. I’ve had systems go bad randomly so these insurance deals make sense. Ive used them for tv installs as well.

Great representation at my local Best Buy store in Fayetteville Arkansas! Great job team

I had to use Geek Squad for my laptop and the experience was nice and easy. I would definitely use them again. I got everything I need to be fixed with no additional cost. They were also honest and upfront about everything going on. I definitely recommend them if you buy anything through Best Buy.

Loved this so much , nice and all can’t wait to shop again

It was necessary for me to get protection because I have little children and they are not always carful so in order for me to get it fixed fast I wanted to get it just in case.

Although I haven’t gotten a chance to use the benefits of this warranty. I know it will come in handy due to the fact my son is younger and sometimes he has accidents.

I never buy a product from bestbuy without getting the extra coverage.

Haven’t used yet, but hear great reviews about it.

Great tool to buy for peace of mind when purchasing something you do not want to purchase again (or at least until the newer version comes out).

In a day and age when customer service is not what it used to be....every time that I have called for help, the Geek Squad has been amazing, professional, and the best!

I like this because it is a no hassle process, will always use them

Great service. Would recommend to add to every purchase

I love getting this feature because it gives me an ease of mind in case anything happens and I need replacing