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Customer reviews

Rating 4.8 out of 5 stars with 3000 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,000 reviews
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best and know what they're doing. Give the best information and results for anything and everything we ask of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup plan bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use but I have heard the PS%. controller might act. up before the year. is. thru so nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy that made this purchase. Ease of mind knowing that I have a qualified expert to help me with any problems related to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but ive heard good things, i hope i never do need it but i feel comfortable knowing its available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad and how quick and easy it is to use their services!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option to choose because things happen all the time. I would rather get my game checked and fixed rather than have to buy a new game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the price! Great turnaround for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad VIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live that the Geek Squad exists. This make me feel very comfortable about any purchase at Best Buy. You guys are the true VIP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need to use the service I'm and given great customer service and knowledgeable individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation station 5 is amazing! Runs great already having a great time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game console my son loved it it was his birthday present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty, happy to know I’m covered for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if something happens that the product can be fixed or replaced. I had bought a PS4 for last Christmas for my son and didn't buy the protection plan and the electricity surged and fried it even thou it was plugged into a surge protector strip. When I explained this to the Best Buy employee he offered the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always a good idea, especially after warranty runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection insurance when i make a big purchase, i can always count on the geek squad

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Extremely useful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely underrated program definitely recommend this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 yr Geek Squad Rip off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 Console Warranty was still good and I had this 2 yr geek squad which I paid $79.99 for. I couldnʻt get a replacement PS5. Geek Squad worker said I had to pay $100 more for a replacement PS5 ? Since they were out of the one I had. They cheated me out of my money. They gave me a gift card for $471.19. When I paid $554.95 and they canceled my 2 yr geek squad so I lost out of $79.99. Bad Customer Service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan for both my ps5 and my headphones in case of any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All got was the 2yr extended warranty it was 80 bucks dome place tried to charge me 250 to fix my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amad was very knowledgeable and helpful he installed my 2 in 1 router I purchased from Best Buy and made everything was working properly

    I would recommend this to a friend