Customer Ratings & Reviews

So far everything has been great! Bought my ps5 and got the warranty was told it covers literally everything but a hiuse fire. Waybbetter than gamestops dissapointing warranty.

Good service for sales member was very informative

Its always good to know best buy has your back after each purchase.

I had geek squad come out and double check everything that I hooked up to make sure I had everything hooked up right and we end up finding out that I had a bad wire a brand new bad wire in the gentleman spent hours trying to locate it and we finally found it at first we thought we didn't have to return my stereo but it ended up being a wire he was awesome I cannot say enough about them I highly recommend geek squad I wouldn't buy no electronics without the geek squad services 10 out of 10

Always go with squad, quick fix or replacement. Love it

Great job as always always got right back to me was great

Just stopped by for an issue my ps5 was having it and it’s being sent out for service and if they can’t fix it I get credit to buy a new one which is great

Great service for my PS5 Pro. Got it for free 1 year good price.

Excellent service, they really are very good. I have had this service with other teams and they are very professional.

It is great to have the the geek squad because whenever I have any kind of problems, I will take it in. I will call them to service it.

A two-year warranty offers peace of mind, covering repairs or replacements for issues within the first two years. It’s a solid standard that adds confidence to your purchase. Just make sure to check the terms for what’s covered.

Good to have for an accidental related issue. Very good purchase.

Best Buy has the best customer service I’ve ever experienced

Always a good idea to buy the Best Buy extended warranty definitely worth buying to protect your purchase

Been very helpful with any of my services when I have called customer service is well experienced they make it easy

Always comes in handy. I think it’s worth it for every electronic. Especially if you move often. I’ve gotten it for my ps5 my dji my tv and more

If you have kids, I definitely recommend you get the warranty! It is worth it. My husband has only had his ps5 for a month and a half and our daughter messed the controller up. Luckily I got the warranty and getting the new one mailed to me.

I recently used Geek Squad for a tech issue, and the experience was excellent. Booking an appointment was straightforward, and they offered flexible scheduling options. The technician arrived on time, was professional, and clearly knowledgeable. Overall, Geek Squad provided reliable, professional, and efficient service. I would definitely recommend them for any tech-related issues.

Personally I've always loved PlayStation since the PS1. This one has overall very good picture quality and game quality. Way easier to navigate with a keyboard and mouse as well. I love that it has four USB ports on it and the panels are customizable. And I would say that Best buy's 2 year accidental plan is worth it for this item.

I had to use this within the first week. The process of everything was wonderful and so easy to work!