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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2917 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,917 reviews
  • Rated 5 out of 5 stars

    Always a wise decision to have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One must always protect his or her investments. Smart move!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great perk to have with the Playstation 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing I bought....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep updating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , I would suggested this to everyone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan ever they give you good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 year warranty. You cant ever be too careful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never stress over buying a new controller again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever stress over buying a new controller again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have if you have children. its the best ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must and a great price for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOTTA LOVE ACCIDENTAL PROTECTION. NO QUESTIONS ASKED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional and answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't need to use warranty but ready if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, good product and I would recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always a most , when some thing new comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great lots of fun needs to have better bundles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great program to have when you have a PS4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always good to have and they are very knowledgeable about Best buy products that they sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection Plan Not as it was described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short I purchased a Ps5 4 weeks ago. Was steered into getting the protection plan as the rep advised it covered my device no questions asked. I also saw all of the good reviews about the protection plan. Fast forward to today when my Ps5 stopped working, I couldn’t even turn it on. Took it back to the geek squad confident I was covered and there would be no issues. I get to the store and the rep tells me you would be better off contacting Sony. I asked them what the protection plan was for and they advised me they then could assist but if I went through them it would be a looong time before I got my product back and hey couldn’t tell me a rough estimate. If I’m going to go through Sony what’s the purpose of paying for the protection plan? I ended up getting a refund for my protection plan and contacted Sony. The pool protection plan may work better for others but I don’t see the benefit if I have to go through the manufacture anyway.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it works and i have no dislikes or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful, with any questions you have...

    I would recommend this to a friend