Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2918 reviews
(2,918 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is to protect my system so that if I have any problems
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Neutral
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it, but just in case had to get it.!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Please added replacement plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ps5 for my son got stolen , we cant make any thing by this warranty , it should be replacement or alternative plan also we buyed this plan and we didn't use it any way , i pout ps5 from five month only after that our home got robbed they told us we cant do any thing for your son , how come
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Future safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use my extended warranty as of yet.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Disaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called Geek Squad to try to set up installation for a play station. NO ONE KNOWS WHAT THEY ARE DOING. I've been transferred a total of 5 times today.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good value. Waiting too long for service and it
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Does not cover damaged screens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend if you are looking to cover for damages screens.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one greeted me when I walked in and there were two employees standing at the front. I went to counter and still no help.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Hickory NC BEST BUY GEEK CROOKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PS5 BROKE 2 DIFFERENT TIMES HAD PURCHASED 2 BAD PRODUCT
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Over sold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop came w office but they sold me separate one
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for coverage on my new ps5. Hope to never need.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad Really?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, brought my ps5 for repairs, I was told they were going to send it out for repairs and they never did. Could not get a straight answer.. felt like they just wanted to hive me store credit... so now I have wait until Bestbuy has one available...
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Maybe get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems like i cop and never use it but the one time i dont buy i meed it? Crazyy haha
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Had my first bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The information provided did not match with the one given online.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Dual shock 4 warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They gave me a refurbished dual shock 4 which was broken already until now I haven’t received a new one very time I call they keep sending me to the wrong person and denying I had a warranty on the controller
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Only if you are a true gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it for my son and he hasn't had to use it. But I do recommend it if you're a true gamer accident prone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
GEEK SQUAD NO HELP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad has horrible customer service ,trying to get assistance on what my next step to repair playstation 5, deserves no stars
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok protection plan for the game PS5 system
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth the headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong serial number on my purchase. Hassle with just trying to change number to match.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless when it comes to covering your PS5 Save your money. Don't buy this trash protection plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
