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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,886 reviews
  • Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really needed to contact Geeksquad, but knowing that I have their services is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price helps cover accidental damage sent in an email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeek squadddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing thag geek squad has my back if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out if it’s worth the purchase will come back with and update when in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only get to use it once. When it does, gotta buy a new warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with the more costly electronics. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive, not to get a protection plan I hope I never had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong backing your product up with a warranty replaces anything for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year GS Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year accidental protection for my new Playstation 5. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have had an issue with anything I am always given an answer and help immediately. Many of my friends and family also use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A matter of necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it so far, however I do believe it is a necessary service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should always consider this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it you wont regret it. I have bought it for every single item i own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for it self only thing I don’t like is it a one time replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i made. The agent was the best in help me with this purchase decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we got this plan just incase anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing they always keep their word get things done in a timely fashion I have always bought this plan and I have never once been let down by them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, i didnt think any site was gonna be easier or more efficient than Amazon. You guys proved me wrong. Making the decision to purchase my sons well deserved PS5 from Bestbuy was the best decision I've made financially this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding,geek squad helped me with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that geek squad will replace if need be in the future

    I would recommend this to a friend