Customer Ratings & Reviews

So helpful when talking to them. Solved my tech issues so quick and effectively.

When something purchased goes wrong, I ask for the help and they assist my needs. Some purchases made with this added never used, but never regret on still adding in. Unexpected moments hurt inside, within certain situations without is very regrettable. Please add this in every for certain purchases.

I got this for my PS5. It’s worth it especially since I have young kids running around. I do think that if you’re a My Best Buy card member they should give us at least a free 6 month geek squad protection on our first buy. Many Thanks

Buy it you wont regret it. I have bought it for every single item i own.

[Employee of bestbuy] Extremely underrated program definitely recommend this.

When you think Geek you should always think about Geek squad , they installed my tv in no time and when I say no time is not spending a second on the wrong ! The service was extremely excellent .

Only get to use it once. When it does, gotta buy a new warranty.

I had to use Geek Squad for my laptop and the experience was nice and easy. I would definitely use them again. I got everything I need to be fixed with no additional cost. They were also honest and upfront about everything going on. I definitely recommend them if you buy anything through Best Buy.

Great help quick response time fixed me up every time

Recommend purchasing. It is worth it with any electronic

The agents mounted my TV and connected it to all my devices.

Pay for it self only thing I don’t like is it a one time replacement

I had excellent, very friendly service and I had a good taste at the store and I would buy again. Thank you

Once again such a bargain for the money to have the protection for 2 years…. The ps5 is an incredible system and an investment… I can’t imagine not getting the extra 2 years of protection

Best money I've ever spent. It gives you peace of mind.

Great price helps cover accidental damage sent in an email

The agents will fix or replace the ps5 anytime within the two years if it breaks or quits working.

Geeks squad they are a great team help me with my computer? I needed it. It was very important towards my work and they got it running awesome team amazing team I’m happy.

A must have with the more costly electronics. Great value!

Great customer service very helpful and understanding