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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2899 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,899 reviews
  • Rated 5 out of 5 stars

    Extended Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate extended warranties. However, in dealing directly with the store manager, he did convince me to get the 2 year warranty. Covers all damage, accidental or otherwise. He said it also covers hand held controllers too! BONUS. Knowing stuff usually breaks at or close to 2 years, my young kids will put this to the test i am sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console very good controller the console runs very smooth on my monitor and tv way better than Xbox and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome I love it it’s the best thing in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service has always been absolutely amazing and are always helpful and definitely know their store and product information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this so I don’t know. Did I receive an email to register the PS5?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very satisfied! Show up un time, repaired and professional diagnostic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the pricey side. However, it was convenient to purchase warranty at the same place I purchase my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re buying an expensive system. It’s great to have piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but nice knowing you have protection if something happens to your console. Never needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this. If it wasn’t for this plan, I’d be stuck with a bust PS4 Pro. Now I have a PS5 instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another protection plan. I really dont know what to say other than, get a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage, had a small damage due to the setup and it was replaced with a new one without questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my game console. While I had problems I always feel its better to be safe than sorry. Ive learned my lesson the hard way not having extended warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold my 85 inch Tv just fine and it was easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me founf out one of my devices was not going to be sent to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ps5 My son is happy and I am also happy to see him happy. The staff is very friendly and efficient.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very quick helpful service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service very helpful when you really need it and could help in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind I’ll always pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my PS5. It’s definitely worth the purchase for your high end electronics. If you don’t ever use it, even better. But the piece of mind is definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be your best investment. You can never go wrong with insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to get warranty coverage. You never know when new stuff breaks even if you are so careful

    I would recommend this to a friend