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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,014 reviews
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. I promise you that you will need it even when you think you don’t. For Accidental Damage you can get a new thing of whatever you go or even a better one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 yr Geek Squad Rip off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 Console Warranty was still good and I had this 2 yr geek squad which I paid $79.99 for. I couldnʻt get a replacement PS5. Geek Squad worker said I had to pay $100 more for a replacement PS5 ? Since they were out of the one I had. They cheated me out of my money. They gave me a gift card for $471.19. When I paid $554.95 and they canceled my 2 yr geek squad so I lost out of $79.99. Bad Customer Service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plans are always very helpful. A heads up that for the PS4, Geek Squad gives you a 1 Time replacement for a broken controller!! They cover nearly everything except theft, obviously. The team is always helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty in my pulse 3d of sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good warranty for damage and problems in the electronics stuffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PS5 power cord went out & I regretted not getting the insurance don’t make my mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad more like God Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's protection plans are top notch. Excellent terms and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the support and help that I receive from Geek Squad they are truly the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go unprotected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and hopefully I never do but dont take a chance and not be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any and all purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy for all my purchases!!! Everyone is always so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend purchasing geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy happy happy happy happy happy happy happy happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Protection is Risky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the Geek Squad Warranty. You never know when you may need it. It's always good to have protection if something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they fixed a game controller, they had quick service and everyone was considerate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone buy the Geek Squad protection plan because as careful as we are sometimes stuff happens! They are fast about replacing systems, controllers, chargers, and consoles. Worth the peace of mind instead of having to buy a whole new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console Ive had yet love it! Xbox has nowhere near this quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is incredibly convenient, I always recommend getting the protection plan because you never know when you’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making a safe bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever purchasing big ticket electronics you always go with the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad and all they have to offer, certainly have helped us out a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great deal for a great warranty. I hope we never have to use it though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un lugar recomendado el mejor en ventra de cosas electronicas

    I would recommend this to a friend