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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,014 reviews
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a bit of reassurance when making an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I love having the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed a man old tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I have no worry’s because of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for our gaming console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this for your expensive purchases. We bought this for our PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's PS4 crapped out and BB replaced it no questions asked, so we bought another plan for the replacement. It is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helps with my items. They answer all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always kind to the customer. Had to get the playstation4 replaced due to faulty disc thing would not let the disc in the playstation4. Thank you for all of the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works with ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works with ps5 and xbox series x excellent just what i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended to get this the guys over at geek squad takes pride in what they do and the customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent in helping me decide on getting this protection plan I now feel very comfortable with having my device covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections are always worth it. Other stores will give you a hassle when it comes to issues and replacements, but never had any issues or hard time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is convenient to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps you from saving money and if anything is wrong they can help you fix it it will save you form stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be worry free when you have this protection on your side. They know what to do if there’s an issue with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to buy because you have assistance if you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan, Don't not do it so worth it to protect your self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything in the box breaks. . IT IS COVERED!! I feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV people came in and helped hang my TV and hook everything up awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This warranty is so worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me so much peace of mind to know my investment (and gaming life) is backed up by this Best Buy warranty. They really live up to the hype. Worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to get a gaming console, you should definitely get the protection plan w it. Never know.

    I would recommend this to a friend