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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3023 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,023 reviews
  • Rated 5 out of 5 stars

    Ps5 purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been great! Bought my ps5 and got the warranty was told it covers literally everything but a hiuse fire. Waybbetter than gamestops dissapointing warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! I have no complaints and it was a very fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees at geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent use yet but im guess if i need them it will be perfect and fast. Have used them on other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-year warranty offers peace of mind, covering repairs or replacements for issues within the first two years. It’s a solid standard that adds confidence to your purchase. Just make sure to check the terms for what’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Geek Squad for a tech issue, and the experience was excellent. Booking an appointment was straightforward, and they offered flexible scheduling options. The technician arrived on time, was professional, and clearly knowledgeable. Overall, Geek Squad provided reliable, professional, and efficient service. I would definitely recommend them for any tech-related issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going to to fix my PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have protection with how you recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I've always loved PlayStation since the PS1. This one has overall very good picture quality and game quality. Way easier to navigate with a keyboard and mouse as well. I love that it has four USB ports on it and the panels are customizable. And I would say that Best buy's 2 year accidental plan is worth it for this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with their service.They are always on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must when purchasing electronics. Always a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must purchase when getting a game for a 13 year old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty isn’t too much when you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, I definitely recommend you get the warranty! It is worth it. My husband has only had his ps5 for a month and a half and our daughter messed the controller up. Luckily I got the warranty and getting the new one mailed to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have the the geek squad because whenever I have any kind of problems, I will take it in. I will call them to service it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very helpful and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they really are very good. I have had this service with other teams and they are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad stands behind their promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Geek squad protection before. Its not always necessary, but, for the high ticket items it comes in handy and Best buy stands behind their guarentee (i.e. tv's, computer, gaming consoles, etc). In the past, they did a direct swap of a faulty PC and gave me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to know best buy has your back after each purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation five

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for sales member was very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with squad, quick fix or replacement. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy. I think it’s worth it for every electronic. Especially if you move often. I’ve gotten it for my ps5 my dji my tv and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for my PS5 Pro. Got it for free 1 year good price.

    I would recommend this to a friend