Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,022 reviews
  • Rated 5 out of 5 stars

    Ps5 pro return due to hardware failure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I had to trade in my Ps5 pro for some glitches with the hardware failure and I’m disabled with Cerebral Palsy all I had to do was roll down my window with my receipt!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Made sure I new about my protection plans !!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Loving my new system !!!It came with the ne Astro bot game and it has been such a good family game to play !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, Great customer service Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Option to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely is a great option to have in case anything should go wrong with the console and/or controllers. Affordable option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra buck To secure your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing my grandsons play station

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing was smooth nice service agents willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never an issue with them. I’ve had items fixed or replaced if not repairable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best and thier attention to detail is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my Apple Watch and my Apple ear buds in case it gets broken or lost. Nice to have a warranty that protects the items I paid for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reasurrance of purchasing insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reassurance of having the Geek Squad on an expensive product puts my mind at ease. Thank you for being there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I won’t need to use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it and I hope there isn’t a time that I’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PS4, and my purchase and delivery with BestBuy was smooth and easy. I highly recommend this purchase and you must buy it from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security blanket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t have to use it but great protection if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at helping set up everything and explain everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step to technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy one is one of the stores that opens us and takes us by the hand to technology thanks to Best Buy because it helps us to illustrate ourselves with good things of good brand and good quality and above all at a very good price and with the facilities as they are within our fingertips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan explained clearly!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me on if anything happens to the controller. You can send it in anything happens to the PS five Pro you could come in explained it absolutely clearly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy the protection!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Seriously geek squad protection is actually awesome on big electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its saved my butt a few times like the time my 2nd gen galaxy watch had the wrist band tab break off they would have replaced it had it still been in production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm sure if I do they will be fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fun time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still great and fun to play all the time and I enjoy it a lot

    I would recommend this to a friend