Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3022 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,022 reviews
  • Rated 5 out of 5 stars

    Could not have done better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I am not a player but my great nephew is I can say that he really loves the xmas gift. It was something he did not know he was getting. It has also made him very responsible of taking care of expensive gifts. All in all i would say it the best investment for me to him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate customer service fast quick and easy to get what you need replaced or fixed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates are very helpful. They seem to be very knowledgeable, And if they dont understand my question, they immediately get assistance and answer my questions in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad repair.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Had an issue with a laptop and they fixed the issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service in other products and I am 100% satisfied with the service, now every time I buy something, I protect it with Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was super friendly, had told her a game was stuck inside, and she said they would try, but they couldn’t guaranteed to take it out in one piece. She was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for any electronics I purchase. It is always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little ones so having insurance that our electronics are safe is always a plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They delivered it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried it to my living room, as I requested. I didn’t pay for the installation though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never a bad idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always order the protection since these systems have so many things that could go wrong, rather have it and not need it which has been the case so far than not have it and need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plans for the win

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It never hurts to have a protection plan that cover accidental damage, definitely when you have adorable delinquent children and pers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing the difference of having them ready and waiting is the best feeling. I have not needed to take my device to them but it just helps ease my mind having an extremely strong backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy another product without checking to see if best buy sells it first because I love knowing that I don’t need to worry about anything ! What a relief!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new way to watch TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever 4k tv with UHD. Watching TV on the television is like watching the actors tight before my eyes! It is so lifelike. Another amazing feature is that it is glare free!! Having giant windows in our living room that faces the south we get some killer afternoon sun and it does not even bother our tv watching!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection keeps me from worrying about what to do if it were to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, excellent customer service 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice customer service. I am glad I signed up for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need This!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! If you don’t have it you need this! Customer friendly ( you can actually talk to a live agent) had to use them several times for questions that needed answered, and in home service as well. Really professional. Btw when I purchased my Apple Watch they put the screen protector on , no charge. Had to come back a couple weeks later to have it replaced still no charge. Get this NOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I know this is protected. The worker told me to get it and I agree with him 100% knowing it’s under warranty!

    I would recommend this to a friend